IPSA Security Services

Safety Consultant in Phoenix, Arizona

1.3(3 reviews)
(602) 889-16262700 North Central Ave, Ste 370, Phoenix, AZ 85004View on Yelp
IPSA Security Services - safety consultant in Phoenix, AZ

Client Reviews

1.3
out of 5
3 reviews

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About IPSA Security Services

IPSA Security Services is a Phoenix-based security and safety services firm that works with commercial clients across the metro area. The company focuses on providing security consulting, safety assessments, and physical security services to businesses that need a local provider with direct knowledge of the Phoenix market. Their team's background spans security operations and compliance-related documentation support for small commercial operations. It's worth being straightforward here: IPSA carries a 1.3 average rating, which reflects genuinely poor reviews from a significant portion of past clients. That doesn't mean every engagement goes badly, but it does mean prospective clients should ask careful questions, get everything in writing, and verify Arizona licensing and bonding status before signing a contract. Some clients have found them adequate for basic security needs, but the overall track record warrants real caution for anyone with firm compliance deadlines.

How They Can Help

IPSA Security Services offers workplace safety assessments, security consulting, and physical security reviews for Phoenix-area businesses. Their listed services include OSHA compliance support, workplace hazard identification, incident response planning, and physical security vulnerability assessments covering access control, surveillance coverage, and perimeter security. For businesses needing basic safety documentation, IPSA can assist with written safety program templates, hazard communication programs, and employee safety orientation materials. They also provide security staffing consulting, advising businesses on guard deployment levels, post orders, and security personnel management practices. Their scope is generally limited to small and mid-size commercial operations. They don't typically take on large industrial accounts or complex multi-site engagements. Clients considering IPSA for OSHA compliance work should clarify exactly which standards the assigned consultant is familiar with, as depth of expertise appears to vary depending on staffing. Written deliverables and delivery timelines should be agreed upon before any work begins, ideally as a formal scope of work document signed by both parties.

What to Expect

IPSA typically begins an engagement with a phone or in-person consultation to understand what the client needs. For safety assessments, they schedule a site visit where a consultant walks the facility and notes hazards, compliance gaps, or security vulnerabilities. The findings are summarized in a written report delivered after the visit. For OSHA compliance support, the process usually involves reviewing existing documentation first, then identifying missing programs or outdated procedures. Clients with no existing safety programs can expect a more involved initial setup process. Given the company's mixed track record, it's particularly important to establish at the outset exactly what format the deliverable will take, when it will be delivered, and who the primary contact will be throughout the engagement. Getting these details in writing before work starts reduces the chance of disputes later.

Service Area

IPSA Security Services operates primarily within Phoenix and the surrounding metro communities, including Tempe, Scottsdale, Peoria, and Surprise. They generally focus on Maricopa County clients and don't routinely take on projects requiring travel outside the Phoenix metro. Their coverage area suits small and mid-size local businesses looking for a Phoenix-based provider rather than a regional or national consulting firm with offices elsewhere.

Frequently Asked Questions

Is IPSA Security Services licensed in Arizona?
They should be, but prospective clients are advised to verify their current licensing status through the Arizona Department of Public Safety before signing any agreement. Licensing status can change, and it's a standard due diligence step worth taking with any security firm.
Why is their rating so low?
A 1.3 average rating reflects consistent negative feedback from past clients. Common themes in low ratings for security firms tend to involve communication breakdowns, missed deliverables, or misaligned expectations. Reading the specific reviews rather than just the score gives a clearer picture of what the actual patterns are.
What types of businesses do they typically work with?
IPSA appears to work mostly with small commercial operations including retail spaces, small offices, and light commercial facilities. They're generally not set up for large industrial accounts or engagements that involve complex regulatory standards across multiple facilities.
How should I protect myself if I decide to hire them?
Get a detailed written scope of work before paying anything, structure payment so a portion is withheld until delivery, confirm the specific consultant's credentials, and ask for at least one reference from a similar client. Document all communications in writing throughout the engagement.
Do they have experience with specific OSHA standards?
Their stated focus is general commercial safety, but their depth on specific OSHA standards varies by consultant. If your requirements involve specific standards like 29 CFR 1910 or 1926, ask explicitly whether the assigned consultant has documented experience with those before committing.
What does a basic safety assessment from them include?
A standard engagement typically includes an on-site walkthrough, identification of visible hazards and OSHA documentation gaps, and a written report with recommendations. The level of detail in these reports can vary, so asking for a sample format upfront is a reasonable thing to do.
Can they help if I have an upcoming OSHA inspection soon?
They can provide compliance support, but given the timeline pressure of an upcoming inspection and their mixed track record, you'd want very specific written commitments about when deliverables will be ready. For urgent compliance situations, comparing them against other Phoenix-area firms is worth the extra time.
Are there better-rated alternatives in Phoenix?
Yes. The Phoenix metro has several OSHA compliance and security consulting firms with stronger track records. If your safety and compliance needs are significant, getting quotes from two or three providers before committing to any single firm is the practical approach.

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